Privacy Policy - Chomelisse

Privacy

We at Chomelisse Boudoir Trading (“Company”, “us”, “we”, “our” or “ours”), understand the importance of personal data (“Personal Data” refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual) and sensitive personal data which includes but is not limited to, information pertaining to the physical or mental health or condition of an individual and religious beliefs, or any other sensitive personal data (“Sensitive Personal Data”) as defined under the applicable regulations, guidelines, orders made under the Personal Data Protection Act 2010 and any statutory amendments or re-enactments made of the Personal Data Protection Act 2010 from time to time (collectively referred to as the “PDPA”). We endeavour to protect Personal Data through our compliance with the PDPA and this privacy policy for processing of personal data (“Privacy Policy”), and by appropriately processing the Personal Data of our customers, shareholders, employees and applicants for potential employment or recruitment activities by the Company.

We will collect Personal Data and Sensitive Personal Data during your course of dealings with us in any way or manner including pursuant to any transactions, any event and/or communications made from/with us in an appropriate manner not limiting to using for performance of contract, entering into contract, legal obligation, vital interests, and administration of justice.
We will inform you regarding the purpose of use for your Personal Data and Sensitive Personal Data, and use such information within the scope of such lawful, direct purpose and/or for secondary purposes.
We will take necessary and appropriate measures to safely manage Personal Data and Sensitive Personal Data.
We will collect/use/disclose personal data without the consent of individual in case of: necessary for purpose, life threatening situation, publicly available data, national interest, investigations, evaluation purpose, artistic purpose, news activity, provision of legal services, collected by credit bureau, employment purpose, disclosed by public agency, etc.
Except where otherwise specified, we will not share, disclose or sell Personal Data or Sensitive Personal Data to any third parties without the consent of the individual.
We will respond appropriately in the event that an individual contacts the appropriate point of contact regarding display, correction, deletion, withdrawal (in full or in part) and/or termination of use of their respective Personal Data or Sensitive Personal Data.
We will maintain records of application, notice, requests, etc. related to personal data being processed by the Company.
The collection of your Personal Data by us may be mandatory or voluntary in nature depending on the Purposes for which your Personal Data is collected. Where it is obligatory for you to provide us with your Personal Data, and you fail or choose not to provide us with such data, or do not consent to the purposes of collection or this Privacy Policy, we will not be able to provide the products and/or services to you.

HOW DO WE COLLECT YOUR PERSONAL DATA?

We collect Personal Data from you when:

You register an account on the Website or the Apps;
You sign up to receive our newsletter(s) or update(s);
You make a transaction regarding the products available on our Website and Apps;
You activate or use any payment-related functions available on our Website and Apps or provided by our third party service providers;
You sign up to our Affiliate Programs, Community Influencer Programs or any other programs organised by Chomelisse Boudoir Trading;
You use any of our related services, including receiving our newsletter(s) and update(s), product notifications;
You browse our products and services or otherwise interact with our Platforms;
You accept our cookies on your device;
You interact with our Customer Service Team or other representatives, for example, via our chatbot, messaging platforms, webform, emails, telephone calls, video calls, letters, or face-to-face meetings or events;
You interact with us on our Social Media, such as liking our posts, commenting on our posts, or private messaging us on our Social Media;
You interact with us on our livestream channel, such as liking or commenting on a stream/video;
You participate in our promotions, competitions, lucky draws, initiatives or any request for additional Personal Data such as customer surveys;
We receive references from business partners and third parties, for example, where they referred you to us to enjoy the benefits of a joint promotion or collaboration or to redeem a voucher you purchased through them;
You or your authorised representative submits your Personal Data to us for purposes of submitting an intellectual property infringement notice;
Your authorised representative submits your Personal Data to us for any purpose reasonably authorised by you, for example if such authorised representative is purchasing our product or service to be delivered to you or as a gift;
Our third-party analytics and other service providers provide your Personal Data to us, which was collected and processed by them and disclosed to us pursuant to their separate privacy policies; or
When you voluntarily submit your Personal Data to us for any reason.

PURPOSE OF USE FOR PERSONAL DATA AND SENSITIVE PERSONAL DATA

We use Personal Data provided to us by individuals for only the following purposes (“Purposes”):

(1) Personal Data And Sensitive Personal Data Of Our Customers (Including Users Of Our Application Software)

to communicate with you;
to maintain and improve customer relationship;
to assess, process and provide products, services and/or facilities to you;
to administer and process any payments related to products, services and/or facilities requested by you;
to establish your identity and background;
to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us;
to provide you with information and/or updates on our products, services, upcoming promotions offered by us and/or events organised by us and selected third parties which may be of interest to you from time to time;
for direct marketing purposes via SMS, phone call, email, fax, mail, social media and/or any other appropriate communication channels to members of our loyalty programmes in accordance with their consent;
to facilitate your participation in, and our administration of, any events including contests, promotions or campaigns;
to maintain and update internal record keeping;
for internal administrative purposes;
to send you seasonal greetings messages from time to time;
to send you invitation to join our events and promotions and product launch events;
to monitor, review and improve our events and promotions, products and/or services;
to process any payments related to your commercial transactions with us;
to process and analyse your Personal Data either individually or collectively with other individuals;
to conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer patterns and choices, planning and statistical and trend analysis in relation to our products and/or services;
to share any of your Personal Data with the auditor for our internal audit and reporting purposes;
to share any of your Personal Data pursuant to any agreement or document which you have duly entered with us for purposes of seeking legal and/or financial advice and/or for purposes of commencing legal action;
to share any of your Personal Data with our joint venture/business partners to jointly develop products and/or services or launch marketing campaigns;
to share any of your Personal Data with insurance companies necessary for the purpose of applying and obtaining insurance claims, if necessary;
for audit, risk management and security purposes;
for detecting, investigating and preventing fraudulent, prohibited or illegal activities;
for enabling us to perform our obligations and enforce our rights under any agreements or documents that we are a party to;
to transfer or assign our rights, interests and obligations under any agreements entered into with us;
for meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular or code applicable to us;
to enforce or defend our rights and your rights under, and to comply with, our obligations under the applicable laws, legislation and regulations;
for other purposes required to operate, maintain and better manage our business and your relationship with us, which we notify you of at the time of obtaining your consent;

(2) PERSONAL DATA AND SENSITIVE PERSONAL DATA OF OUR SHAREHOLDERS

Exercising the rights and/or performance of obligations under the Personal Data Protection Act 2010; and
management relating to our stockholders, such as preparation of records pursuant to various laws and orders

(3) PERSONAL DATA AND SENSITIVE PERSONAL DATA OF EMPLOYMENT APPLICANTS

Contacting and/or providing information to employment applicants, and other uses necessary for employment and recruiting activities.
If your application is unsuccessful, we will keep your Personal Data for a reasonable period in accordance with our internal policies and procedures and for administration and statistical analysis purposes.
If your application is successful, we will process your Personal Data for purposes regarding employment with us, including to communicate with you, manage, improve and maintain effective human resources administration, process your payroll, respond to your enquiries or complaints, improve and facilitate employee performance and salary reviews, monitor compliance with our internal policies and procedures, rules and regulations, handbooks and guidelines, code of conduct, evaluate your performance, enable us to plan and monitor training requirements, conduct health checks on you, facilitate your secondment and transfer within the Company and/or the Company’s group of companies and other purposes that are necessary or related to your employment with us as set out in our internal employee policies.

(4) PERSONAL DATA AND SENSITIVE PERSONAL DATA OF THOSE PERSONS WHO POST/SUBMIT PERSONAL DATA AND SENSITIVE PERSONAL DATA ON OUR WEBSITE

Use of works posted/submitted on our website in advertisements for the Company or its affiliates.

All rights of publicity, copyrights and other industrial property rights in such posted/submitted works shall be attributed to the user who posted/submitted such works; provided, however, that upon posting/submitting such works, the user shall be deemed to have granted the Company a global, royalty-free and non-exclusive license (with right of sublicense to third parties) to use (including, without limitation, reproduce, publicize, send, distribute, assign, loan, translate and adapt) such works, and such user agrees that he or she shall not assert any moral rights in such works.

(5) PERSONAL DATA AND SENSITIVE PERSONAL DATA OF OUR VENDORS, CONTRACTORS AND SUPPLIERS

to communicate with you;
to maintain and improve business relationship;
to establish your identity and background;
to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us;
to maintain and update internal record keeping;
for internal administrative purposes;
to send you the invitation to join our events and promotions and product launch events;
to conduct credit reference checks and establish your creditworthiness, where necessary;
to administer and give effect to your commercial transactions with us (such as a tender award, contract for service, tenancy agreement);
to process any payments related to your commercial transactions with us;
to process and analyse your Personal Data either individually or collectively with other individuals;
to share any of your Personal Data with the auditor for our internal audit and reporting purposes
to share any of your Personal Data pursuant to any agreement or document which you have duly entered with us for purposes of seeking legal and/or financial advice and/or for purposes of commencing legal action;
to share any of your Personal Data with our joint venture/business partners to jointly develop products and/or services or launch marketing campaigns;
to share any of your Personal Data with insurance companies necessary for the purpose of applying and obtaining insurance policy(ies), if necessary;
to share any of your Personal Data with financial institutions necessary for the purpose of applying and obtaining credit facility(ies), if necessary;
for audit, risk management and security purposes;
for detecting, investigating and preventing fraudulent, prohibited or illegal activities;
for enabling us to perform our obligations and enforce our rights under any agreements or documents that we are a party to;
to transfer or assign our rights, interests and obligations under any agreements entered into with us;
for meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular or code applicable to us;
to enforce or defend our rights and your rights under, and to comply with, our obligations under the applicable laws, legislation and regulations;
or other purposes required to operate, maintain and better manage our business and your relationship with us, which we notify you of at the time of obtaining your consent;

You agree and consent to us using and processing your Personal Data for the Purposes in the manner as identified in this Policy. If you do not consent to us processing your Personal Data for one or more of the Purposes, please notify us at the contact details below.

DISCLOSURE OF PERSONAL DATA

Chomelisse Boudoir Trading will take reasonable steps to protect your Personal Data against unauthorized disclosure. Subject to the provisions of any applicable law, your Personal Data may be disclosed, for the purposes listed above (where applicable), to the following:

Chomelisse Boudoir Trading’s related corporations and employees to provide content, products and services to you, address your questions and requests in relation to your customer accounts, subscription and billing or order arrangements with us as well as our products and services, to activate, deactivate, install, maintain and operate our systems and/or services;
companies providing services relating to insurance and consultancy to Chomelisse Boudoir Trading;
agents, contractors or third party service providers who provide operational services to Chomelisse Boudoir Trading, such as courier services, telecommunications, information technology, payment, printing, billing, payroll, processing, technical services, training, market research, call center, security or other services to Chomelisse Boudoir Trading;
vendors or third party service providers in connection with marketing promotions and services offered by Chomelisse Boudoir Trading;
any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving any of the Companies;
our professional advisers such as auditors and lawyers;
relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and
Any other party to whom you authorize us to disclose your Personal Data to.

For any questions relating to your Personal Data or about our Privacy Policy, you may email us at: contact@chomelisse.com

Governing Law:

This Personal Data Protection Policy and your use of this website shall be governed in all respects by the laws of Malaysia.

Confidentiality And Security

Our site hosting provider are subject to confidentiality agreements with us to protect your personal information and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced related operation, unless you have explicitly agreed or given your prior permission to them for additional uses.