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All packages and products will be delivered via DHL and/or Pos Laju. Shipping and processing times will be subject to the business hours and schedule of the respective service provider. Individual delivery fees will be factored into the total cost of the products bought through our site.
To learn more about the estimated shipping time and costs based on your intended delivery location, please refer to the respective service websites below:
Pos Laju: https://www.pos.com.my/
Estimated Shipping Time: 14 days
At this moment, we only ship to selected countries.
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we will not issue any refund.
We are unable to re-ship orders that are returned to us as undeliverable. If you still want to repurchase undeliverable items, you are welcome to place a new order on our website.
Our carriers may deem a package undeliverable for one of the following reasons:
Warranty issues and manufacturer restrictions prevent us from shipping certain products to all locations. You’ll be notified while placing your order if we cannot ship specific items to the selected address.
Your privacy is important to us and our discreet packaging ensures that you are the only one getting excited by the parcel – to others it may look a little boring. Package contents are never displayed on the outer label.